This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our global platform, which connects influencers with brands and companies ("Clients") for marketing collaborations. Influencers earn through campaigns and can withdraw their earnings directly through Xtalama.
By accessing or using our platform, you agree to the terms of this Privacy Policy.
1. Who We Are
Xtalama is a global digital platform that enables verified influencers to connect with brands for the purpose of marketing their products and services. Influencers can earn income and withdraw it through our secure system.
2. Information We Collect
We may collect and process the following categories of information:
a. Personal & Account Information
Full name
Email address
Password (encrypted)
Government-issued ID or verification documents
Country of residence
b. Influencer-Specific Data
Social media accounts and performance metrics
Portfolio or content history
Preferred categories or industries
Withdrawal details (e.g., M-Pesa, bank, PayPal)
c. Client (Brand) Data
Business name
Contact representative
Campaign goals and requirements
Budget and payment preferences
d. Financial & Transaction Data
Wallet balances
Withdrawal history
Payout records
Tax-related documentation (where applicable)
e. Technical & Usage Data
IP address
Browser type and device data
Pages viewed, session duration
Cookies and site analytics
3. How We Use Your Information
We use your information to:
Manage and verify user accounts
Connect influencers with suitable campaigns
Process campaign payments and influencer withdrawals
Communicate platform updates and campaign offers
Ensure safety, fraud prevention, and compliance
Improve our platform performance and usability
4. Legal Grounds for Data Use
Depending on your location, your data is processed based on:
Your explicit consent
Contractual obligations (e.g., processing a withdrawal)
Legal compliance (e.g., tax or anti-fraud laws)
Legitimate business interests (e.g., platform optimization)
5. Payments and Withdrawals
Influencers on Xtalama can earn by participating in brand campaigns. All earnings can be withdrawn through supported global and local payment methods. We collect only the necessary payment information and use secure third-party processors for transactions. Financial data may be retained for legal and regulatory purposes.
6. Sharing Your Information
We may share information only when necessary:
With brands/clients when you are selected for a campaign
With payment providers to process withdrawals
With regulatory authorities, if required by law
With service providers (e.g., cloud hosting, analytics)
We do not sell your personal information to third parties.
7. International Data Transfers
As a global platform, we may store and process your data in countries outside your own. We implement data protection safeguards, such as legal agreements and secure transfer protocols, to protect your information.
8. Data Retention
We retain your data as long as your account remains active or as needed for legal and compliance purposes. Financial and campaign records may be kept for a longer period as required by law.
9. Your Rights
Depending on your country or region, you may have the right to:
Access your personal data
Correct or update inaccurate information
Request data deletion
Withdraw consent
Object to certain types of data processing
File a complaint with your data protection authority
10. Security Measures
Xtalama uses encryption, secure login protocols, data access controls, and routine system monitoring to protect your personal and financial data. However, no system is 100% immune from risk. Users are advised to protect their passwords and account credentials.
11. Cookies & Tracking
We use cookies and tracking technologies to improve your experience, understand user behavior, and customize content. You can manage your cookie settings through your browser at any time.
12. Use by Minors
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When changes are made, we will post the revised version on this page with an updated “Effective Date.” Continued use of Xtalama after changes means you accept the updated policy.
